In September this year I finally took the leap, and bought a new camera. I kind of had to, because my old one was damaged by gravity. I was looking at micro four thirds cameras because I wanted better image quality, but didn't want one of those huge heavy cameras that make people nervous when you stick it in their faces. Because my old camera was a Panasonic Lumix, and I had so much fun using it, I decided to get another Lumix - the brand new, just out GF3.
I logged onto amazon.jp, clicked on the add to cart button, and put in my credit card details. I often shop on Amazon. It's very convenient, and you don't have to trail past rows and rows of other enticing goods. When I visit appliance stores I always suffer a serious attack of indecision.
The box arrived just as I was putting on my yukata for a dining trip to Funatsuru. I was so excited! I tore open the box, stuck the battery in the charger, then made an attempt to read the manual. In the train on the way to the restaurant I tried to figure out how to change it over to English language, but I couldn't. I wasn't worried - I could take photos with it on automatic, and figure out how to change it later.
Except that.... it turned out there was NO English option. I was surprised to say the least. It is the third Japanese bought Panasonic Lumix I have used, and the other two had English. Printed on the outside of the box in tiny English lettering were the words Japanese Language Only.
!!!!!
I emailed Amazon, and they said that I could return the camera, but that I probably couldn't get a full refund since I had opened it, charged the battery and used it. I wish I had sent it back, but I didn't want to send it back. I spent hours researching the camera, it was exactly what I wanted, except for the language thing. If I sent it back, I would be camera-less and have to start all over again. So I told myself I would figure out the Japanese, or maybe even find a way to get it changed. After all, I reasoned, that exact model is available in the US in English.
But now, several months and many photographs down the track, I'm still using it on automatic, which is really a step back for my photography. I feel frustrated every time I use it. Panasonic's website has lots of information to waste my precious time, but none to address my problem. There is also no email or complaint form (I really hate that!) There is only a simplified English manual available for download. Customers in English speaking countries get a CD in the box with the full version. But I'm in Japan, so I get nothing.
A friend of a friend of a friend says that English software or whatever you call it is available somewhere for a price. I did a few different Google searches, but no luck. I must track that person down.
I've also discovered several other annoying things about this camera while using it. The strap ruined a brand new T-shirt, the video record button is right next to the shutter button, it's tricky to hold the camera without hitting the photo review button, and the zoom lens hardly zooms at all. I don't know much about lenses, but I don't understand why you'd bother changing the lens when it only gets you the equivalent of 3 steps closer. If I could figure out how, I'd use the in-camera zoom, but it's kind of complicated and I can never remember when I'm on the spot. One last annoying thing... the lens cap doesn't have a string, and I keep dropping it. I figured that must be easy to fix, so I went to Yodobashi today. The best thing they had in the correct size was a string attached to a sticky dot, that you stick onto the lenscap. That's just tacky!
I should have bought an Olympus.




